Customer Testimonials
service was done efficiently and within the time promised I would recommend Tamiami Hyundai to friends
Service was fast and easy. Would recommend to friends. Very convenient. Thanks for getting it done and getting me to work!
My experience with your salesperson Tony was the best experience I've ever had buying a car he's the most professional he's not pushy he should be the model for training your people I tried to buy other cars there and the people didn't tell me the truth he's the only one that was absolutely perfect he got the deal I asked for and he delivered the car everything was perfect he made it so easy I'll recommend him to every
Crystal was very friendly, professional, helpful and very knowledgeable with her work, her explanation of the process with registration of new vehicle.
One of the best dealers I have ever been to! Very polite and professional even when super busy. They are excellent about keeping you updated on the status of your vehicle.
The people were wonderful . This was the only dealer I have ever been to where they did NOT push you into spending more money on things that were not really needed The customer service representative I had was probably the best I have ever had I need to leave the car so they hired a n Uber . I will bring my car to them in the future as they seem to be an actual honest car dealer that believe in providing excellent customer service
Overall, everyone was straightforward and pleasant to deal with. Mark was very responsive over email and addressed all my concerns when I was at the dealership.
The new Virtual AI Concierge phone system is the worst experience.
Can't reach a live person to talk to, no status updates other than text messages with links that do not work.
It took 2 days to replace a fuse.
Third visit where my request the car be washed before pickup and it wasn't.
The inside wasn't cleaned up after service, there was dirt and grease on the seats.
I'm never bringing my vehicle back to Tamiami Hyundai for service.
Josh tried to do the right thing and gave me a gift card but since I will ... Read More DealerRater - Sep 25, 2026
For the most part the service has been very good. My most recent service provider was a10.
Great service experience! Oscar took care of me from start to finish. Thanks! Thanks Oscar!
Great staff… very easy to navigate finance process. Did not have to wait long at all to pick up new vehicle.
Robert the dealer sale Help me a lot, very nice people and dealer is so beautiful Thank you
I had a very good experience with this dealership. Adrian was very professional, helpful and friendly. I would gladly do business again with them and would recommend them and Adrian especially.
I took my car in for a service that took 2hrs. The waiting area was comfortable. The 2 hrs went by fast. I was called to check out. The service people were polite and friendly. My car was clean and shiny. Service complete.
Great service. Was in and out in no time and the staff was friendly and helpful!
Anthony Delisio was so easy to work with . He was so knowledgable and he helped me immensely. I did not have one question that was not answered.
Jamie is always friendly and helpful ! I walked in and he immediately gave me the information I needed so I could relax. I'm very appreciative!
This dealership is Fabulous! My salesman Emanus put me in a car that is absolutely perfect for me! The Finance Manager Eddie helped me out when I made a mistake with my first purchase. He took extra time and care to work all that out for me and he gave me options to get me in the car I really needed. He worked with my finances and what I wanted. So nice. Who does that??? And when I go to the dealership for service, Emanus goes out of his way to greet me and make sure I'm comfortable.
My ... Read More DealerRater - Sep 23, 2026
Outstanding experience. Extremely helpful and concerned. Not just after a sale. Everyone we had contact with was very respectful and considerate about giving us the information we needed to make the right decision for us. They have our highest possible recommendation. Our sales representative Marc Rathaus was great.
Good experience, however refrigerant was below minimum level in reservoir after the flush service performed.
Jorge has been amazing in providing me with great and detailed service. Kept me updated every step of the way
Everyone at the dealership is fantastic. Always courteous and very helpful . Always willing to answer your questions.
Service coordinator was very friendly and made me feel like I could trust him to assist me.
Jamie in Service is terrific! Honest, professional and customer friendly. I highly recommend your service center.
All of the service personnel were courteous, listening carefully to my need for service. The service was prompt and completed to my total satisfaction.
We had to take our car in for a safety recall. It was easy to make an appt. When we arrived, the service people were right there to check us in, gave us a courteous call when the car was finished, washed it, and brought it to the door when we returned. Everyone was nice, and made you feel that you were important!
Should not take 2 hours and 15 minutes to do a recall- computer update with an Appointment. I made a 9:30 am apt and got the car back after asking the advisor if it was complete, at 11:45.
The associate who I deal of was not friendly, a little bit rude. After service my car was wet soaked inside, it was,raining, apparently my car was parked outside with windows rolled down.
Excellent service. Timely, informative and staff customer service top notch. Professional environment and attention to details.
Service was complede as promised. Ross kept me informed while my car was serviced. Great communication
I don't know why with a scheduled appt. for an oil change it takes 3 hours which was the amount of time I was there. Since I only have to have an oil change once a year I take my car here. I always tell them I am waiting and it still took this long.
Love the service group here. They treat me well, explain what is wrong, what needs immediate attention and what can wait.
I would like to thank Josh from Naples Hyundai Genesis dealership he took excellent care of me and showed a lot of concern for me and also my automobile. I’ve had him before and he is a great asset to your company. Thank you again Josh.
Want to thank Oscar Dominguez for the excellent service he provided in resolving the problem with our rear right tire.
I left my car overnight for a minor electrical problem in the driver’s side control panel. I brought it in at 9:00am and it wasn’t ready until 2:00 the next day. There was no communication from my service advisor Josh. When I tried calling the dealership’s 3 different phone numbers over and over I kept getting a recorded message saying the call cannot go through. I I also kept calling/texting Josh’s number with no response. I was finally able to get through to the front desk on Tuesday afternoon and was told Josh called in sick and ... Read More DealerRater - Sep 13, 2026
Everything went well. No pressure or upselling. Nice waiting room with comfortable chairs. There is a "silent room" to the side. I just use the regular waiting room. The service time was shorter than usual. My service agent, Josh Gonzalez was very personable and efficient.
Adrian Jackson was such a pleasure to work with. This is our families 2nd purchase at this dealership with Adrian and it wont be the last!
Slow but pretty good service overall. Twenty-five minute service took three hours to complete.
We were greeted when we entered. We test drove a few weeks ago. Went in Wednesday and found the car I wanted. We brought it home yesterday. This is my 3rd Hyundai.
I scheduled an appointment for Saturday of Labor Day Weekend. I was met by Crystal who took me to her desk. On the website, there was a 2026 Tuscon Hybrid Limited that I wished to purchase. The vehicle was being delivered later in the month and not on the lot. She went to GM, John, who located the vehicle I wanted, to be shipped by Wednesday. After coming to terms with the purchase price, my down payment, credit scores, etc., I completed the Hyundai Motor Finance application and met Jason. All went smoothly, in that regards, as Jason explained everything. On ... Read More DealerRater - Sep 10, 2026
The Salesman was very helpful and the general manager went over and beyond the call of duty and had our new Tuscon delivered to our front door in Asheville.
Always a pleasant experience at Tamiami Hyundai. If you are car shopping they are worth the visit. Mark Wilkins is the best sales person. He helped us with the purchase of two vehicles. Thank you.
Jamie Ruis is my Service Manager and I am so happy he was the one to help me through the process. Hyundai stood by their guarantee so I am a happy customer! Thank you Jamie!
Josh was amazing at getting me scheduled, my vehicle serviced and at communicating. Friendly, prompt and welcoming.
Very satisfied with the whole process. Anthony, my salesman did a great job of upselling me on something actually worth my while rather than upselling just to upsell. I was originally going to get a 2026 Tucson SE and Anthony upselled me to an SEL and I'm very glad he did because now I have extra features like bluelink+ I'd hate not tot have at this point. Jason in finance did an amazing job too. He went to bat for me to his Hyundai Finance people to get me an amazing 0% APR deal on my Tucson and I couldn'... Read More DealerRater - Sep 9, 2026
My overall experience with the dealership and Anthony was great. This is my second vehicle with them and both experiences were great. I appreciated the transparency during negotiations and efficiency with my time.
Professional and great works done on my car it’s good to know what is needed and plan ahead l have been keeping up with maintenance for past eight years and my car is running smooth and no problems
I was greeted by name upon arrival. My car was treated with care. I had an appointment to have a tire repair which I chose to wait for. Unfortunately, my car had a recall which they chose to also fix while I was there. what should have been a 30 minute ended up being a 2-1/2 hour wait which I hadn't expected.
I am going to North Carolina in the coming days and thought I should get my vehicle checked out for the trip. I was amazed as to how quick I was able to get an appointment. Jamie was very accommodating and did his best to get me in and out in a timely fashion. They even washed my car for me. From Sales to Service, Tamiami is the way to go.
I want to particularly thank Mr. Emanus Lansiquot, Product Specialist at Tamiami Hyundai in Naples Florida, for his expertise, care, courtesy, service, knowledge and professionalism as my sales advisor through the purchase process of my Hyundai Palisades on September 1, 2026. Additionally, I want to highlight the exemplary service I received from the Finance Department team of Mr. Eddie Garcia and Ms. Morgan Palmer. Both guided the purchase process with ease, expeditiously and expertly. I highly recommend Mr. Lansiquot, Mr. Garcia and Ms. Palmer at Tamiami Hyundai for your next automobile purchase/lease..
Staff was friendly and professional received my suv washed and repaired. This was a unscheduled visit and was given service in a reasonable amount of time considering.
The team at Tamiami Hyundai were outstanding. Communicative, patient, thorough and concise. I couldn’t have had a more positive experience. Thank you!
Everyone I do mean everyone was most kind informative and well-trained my only caveat is the fact that you don't have a courtesy car to pick up person up when they need one initially I don't know how many people come in because they've lost their car to an accident but it's quite a long walk from the rental car to the dealership. Oftentimes friends and things are available but they weren't put this time I got a good brisk walk and then you Uber but like I said Courtesy car would be a great ... Read More DealerRater - Sep 4, 2026
My battery was very low. I did not have an appointment. A new battery was involved and the recall issue were all fixed in a timely manner
I was very impressed with the professionalism and courtesy shown by this dealership and its employees. Mark Wilkins was a phenomenal salesperson who was cooperative, pleasant, and was not condescending. I had an opportunity to share with him about my anxiety and overall dissatisfaction with car dealerships locally. He completely understood, assured me that I would not have that experience with him, and then proceeded to make good on that promise.
I was on my 6 or 7th fix for my ac;starting out in fort myers and told not to come back there. Jorge in Naples was always super kind to me even though I was sometimes crabby with him. Im pretty sure its fixed for good now and couldn't be happier. Without Jorge believing me that the ac fluctuated it probably never would've gotten fixed. My problems with the ac in my car started on July 3rd and are finally over.
I was scheduled with Joshua. I never spoke with Joshua the whole time I was there (just under 3 hours). As Joshua was on the phone, Jorge finally checked me, just after 10am I watched someone drive my car out at 1205pm. After waiting another 30 minutes and still no one was looking for me, I asked Jorge if Joshua was around as I have not seen him. I advised my car has been ready for over 30 minutes and I really just want to leave. Jorge rung me out. During all the confusion, Jorge did highlight what needed to be done. I ... Read More DealerRater - Sep 3, 2026
I was very pleased and satisfied with this dealership. My salesperson Michael J was very helpful and knowledgeable regarding the 2026 Kona Limited that I purchased. This trim level is pretty high tech and his explanations were very instrumental in my fact seeking visit leading to same day purchase. The people I interacted with were very courteous and friendly, I also feel like they worked with me to make the sale. I highly recommend Tamiami and Michael.
Very professional and courteous. Trish was excellent in helping us with the purchase of our car. She is very knowledgeable.
Everything went smoothly for my scheduled service. Staff was courteous. Waiting area was clean and orderly
I was extremely pleased with the Hyundai dealership, and the people who assisted me. That would include Jamie in service, my sales person, Matt Harding, and head of used car sales Jeremiah. All were very welcoming, polite, and professional! This is my second purchase from Tamiami Hyundai.
The process was easy, faster than I was expecting, the staff was knowledgeable and answered all the questions I had. Couldn’t be happier!
Very professional and not pushy. They worked with us and in the long run we ended up with the car we wanted. The transaction was quick and the salesperson Anthony was very knowledgeable about the car and showed us all of the features. I would recommend this dealership to everyone looking for a new vehicle
Great Salesman and Team at Tamiami Hyundai, they all took their time to walk me through the whole process and made my experience as easy as possible. Delivered my vehicle as promised, great communication and I’m super happy with my purchase. Will definitely reach out to Tamiami Hyundai again for my next purchase.
First of all this is the Seventh car Vinnie sold us! When we come here it fees like family!! Can’t appreciate enough… Vinnie and Billy give us excellent service!!! Very satisfied as always Judy De Sola
Service was great just a little too much time for my liking, but store was busy the day I was in there.
Awesome job, all concerns were handled and communicated. This was just a routine Service for our Tucson. Jamie was GREAT! This team is the best, always respectful and courteous.
Very communicative team and easy to work with. I had a smooth experience and am very happy with my new vehicle.
Salesman was very knowledgeable on all our interests. he delivered on all promises and answered all questions.
Both salesmen that we dealt with were very attentive, accommodating and knowledgable. Great customer service!!
Had a major transmission problem, thankfully had warranty’coverage & had my problem repaired successfully & in good time.
great fast service and wonderful customer service...would recommend this dealership to anyone looking to buy a new car
Friendly staff.and Joshua is personable and professional at his job. The waiting area is always clean. As is the bathrooms. The area is top notch compared to any others.
I am happy dealing with all service people in center , thank to All peaple I deale with them during buying the car , spatial Steve Kalinoweski and manager Carlos .
The service department always does an excellent job whenever I have maintenance service performed. The service desk gets the vehicles in quickly and keeps the owner informed of the services being performed.
Joe goncalves was very professional and no pressure could not get the radio to work and help
My sales person was Mark Wilkins and he was fantastic. He listened patiently to my interests and offered various options and we quickly landed on a tusci. Limited. The back and forth on financials was relatively easy … much easier than my previous car purchases. Could not have been happier with Mark and I love my new car
Excellent experience from start to finish. The staff was very helpful, professional, and made the entire process easy and stress-free. I left the dealership very satisfied and would definitely recommend Tamiami Hyundai to anyone looking for a great experience.
I had a great experience working with Mark Wilkins at Hyundai. Mark was professional, knowledgeable, friendly, and made the entire process easy and stress-free from start to finish. He took the time to answer all of my questions without ever making me feel pressured. I’m very happy with my Hyundai and would absolutely recommend Mark to anyone looking for a great car-buying experience!
The service center at this dealership was reliable and did the work in a timely manner. Highly recommend this service center.
I had a very positive experience with Joe. He was patient, attentive, and never made me feel pressured. He listened to what I wanted and worked hard to find the right vehicle and the best offer for me. Even when I changed my mind during the process, he was understanding and continued to help without making me feel difficult or rushed. What I appreciated most was that his care continued even after the purchase. He took the time to walk me through the car’s features and functions and made sure I felt comfortable with my new Hyundai. I truly ... Read More DealerRater - Aug 26, 2026
Service was excellent! The digital rear view mirror was not working when we took delivery on our 2026 Ionia 5. Upon delivering our vehicle for service, Joshua, the service advisor, immediately looked to see if there was something simple to fix without us having to leave the car for the day. There was no simple fix, thus we left the car for service. Joshua arrange an Uber to take us home. The entire rearview mirror was replaced and the vehicle was returned to us by early afternoon.
We had a great experience at this dealership, very professional and helpful. Enjoyed working with Robert Alvarado on the sales of both the Palisades & the Kona.
George at Tamiami Hyundai was exceptional, he took care of my vehicle, kept me updated throughout the process and was professional from start to finish. He’s a tru leader there and a pro at his job. Thank you again George.
Had a very pleasant experience! Staff was very friendly and helpful and made the experience simple and easy
In my online appointment I requested an oil change and tire rotation. Online because this dealership uses a virtual operator and it is impossible to speak with an actual person. I arrived on time for my appointment and then waited over three hours. When i returned home I reviewed the receipt to find that only the oil change was done. I called the dealership to speak to the service advisor but of course the virtual operator sent me directly to voicemail. Still waiting for a call back. PATHETIC customer service!
I had a very good experience with Mike as my salesman. This dealership was able to find the car I wanted within 24 hours.
I don’t like car dealerships but Mike Coglin made this the best experience we’ve ever had. No hard sell. No pressure. We’ll send our friends to this dealership.
Matt and team made the process easy and got us on our way. Overall very happy.
Michael Pino made my time with the dealership very easy by being very proactive and very accommodating...
This service visit was extraordinary! Oscar was very professional and covered what would be done with both regular service and all recall checks noted on records. We found the work to be completed and received a bonus car wash to boot. Our satisfaction level would be rated excellent!
Jorge had a bad attitude from the moment I dropped off my car, and unfortunately, the overall service experience was disappointing. The dealership kept my car for over four days, yet the issue was still not resolved. I received no updates during that time and had to call the service center myself, only to be told that they were unable to repair the vehicle and that I should come pick it up.
I do appreciate the service manager being kind enough to provide me with a loaner vehicle while my car was there. However, after the oil change, the maintenance ... Read More DealerRater - Aug 21, 2026
The best maintenance tech I have ever dealt with. My trade in on a new car went very smooth with the sales rep.
Arlington is great. Very concerned with what I wanted in a car. So helpful. He has helped me with my last 3 Kona’s. I have always been pleased with the Tamiami Hyundai dealership. Great service.
Joshua was very upbeat and attentive which is nice to see first thing in the morning (it starts your day off right).
Absolutely a horrible experience with Hyundai Naples service for a simple oil change and AC check. Afterwards while driving the car back home, a biker on the side of the car was waving my wife to stop the vehicle because he was getting splattered with oil which was leaking everywhere (see pic). Yes, they forgot to install plug. In addition, the AC was blowing hot air and took them approx 7 days to figure out what the issue was and after 2 rounds of picking the car up the AC acted up once again forcing me to drop it off again. Finally, ... Read More DealerRater - Aug 18, 2026
Easy people to work with.We never felt pressured.They were so great,we went back the next day and bought a brand new Santa Fe.Thanks again.
We have been and continue to be pleased with all of the services associated with Tamiami Hyundai. This is the sixth new automobile that we have bought from Tamiami and from Bob Reilly. Not sure why you are asking about Service Department. My evaluation of Sales (we bought a new car) was excellent as was Finance. In the past I have had excellent experiences with the Service Department with our other cars.
i had no interaction with the Service Department, but I'm sure that they are just as good as the sales team.
Great service, Joshua was very pleasant and attentive. It was a great experience as always.